Refund Policy

14-Day Fit Guarantee

Effective date: August 31, 2026

EarnedShield is a digital financial-control software service delivered electronically. Because access is provisioned digitally after a qualifying purchase, there is no physical product to return.

Eligibility

You may request a refund under the StandardArc 14-Day Fit Guarantee within 14 calendar days of the original purchase date. The request must relate to an EarnedShield purchase made directly through StandardArc Systems.

To request a refund, email support@standardarcsystems.com and include the email address used for the purchase and the Shopify order number if available. You do not need to demonstrate a particular revenue result or prove that the software is defective; the purpose of the Fit Guarantee is to give you a limited period to determine whether EarnedShield fits your workflow.

Approved refunds

If a refund is approved, it will be issued to the original payment method when possible. The time required for funds to appear depends on the payment provider or financial institution. Access to the StandardArc customer workspace associated with the refunded purchase may be disabled after the refund is processed.

Limitations

Requests received after the 14-day period are not covered by the Fit Guarantee. StandardArc Systems may decline requests involving fraud, material misuse, duplicate refund attempts, or chargeback abuse to the extent permitted by law.

The Fit Guarantee does not promise or guarantee any specific financial, collection, margin, bid, or revenue-recovery outcome. EarnedShield is a management and decision-support system; results depend on the customer’s data, operations, decisions, contracts, counterparties, and follow-through.

Nothing in this policy limits any non-waivable rights or remedies that apply under law.