StandardArc Support

If you need help with EarnedShield or VendorGate, contact support@standardarcsystems.com.

To help us respond faster, please include:

• the product you are using (EarnedShield or VendorGate);
• the email address used for your StandardArc access;
• your Shopify order number, if the question concerns a purchase or renewal; and
• a short description of what you were trying to do and what happened.

Customer portals:

• Open EarnedShield
• Open VendorGate

Refund and billing questions: The posted 14-Day Fit Guarantee applies to eligible EarnedShield purchases as described in the Refund Policy. For VendorGate billing or renewal questions, contact support and include your order number.

Security note: Please do not email passwords, authentication codes, payment-card details, or other sensitive credentials.

StandardArc Systems normally responds to business support requests during standard business hours.